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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

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Section 1 Unit 2—Communication

When an Emergency Occurs

Communication is a critical part of emergency management. School staff and students need to know what is happening and what to do. Parents of students and families of staff members must be informed about the situation, including the status of their child or family member. Timely contact with law enforcement and other emergency services is necessary for effective response.

The Executive Office of the Mayor (EOM) must be kept informed and updated by the Executive Support Team or a designee. Information must be transmitted to the EST and to other affected schools.

Finally, the Office of Communications must provide media with regular updates. The principal will notify staff of an event or emergency and keep them informed as additional information becomes available and as plans for management of the situation evolve.

Continued in the full PDF version of Section 1 of School Emergency Response Plan and Management Guide

See also Section 1 Unit 1—Preparedness


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